Our privacy policy
Last updated: 4/03/2025
Welcome to Vicro Divine Store (the “Site”, “we”, “us”, or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or purchase from www.vicrodivinestore.com.
By using our Site and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Site or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Site, and the “Last updated” date will be revised accordingly. Please review it periodically for updates.
What Personal Information We Collect
The personal information we collect depends on how you interact with our Site and services. This may include:
- Contact Information: Name, address, phone number, and email.
- Order Information: Billing and shipping addresses, payment details, and order history.
- Account Information: Username, password, and security preferences.
- Shopping Preferences: Products viewed, items added to your cart, or wishlisted.
- Customer Support: Any information shared when contacting us.
- Cookies & Usage Data: IP address, device information, browser type, and interactions with our Site.
How We Collect Your Information
We collect information in the following ways:
- Directly from You: When you create an account, place an order, or contact us.
- Automatically: Through cookies and similar technologies when you browse our Site.
- From Third Parties: Payment processors, delivery partners, and service providers.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Order Processing & Delivery: To fulfill purchases, process payments, and ship products.
- Customer Service: To provide support, respond to inquiries, and handle returns.
- Marketing & Promotions: To send offers, newsletters, and advertisements.
- Security & Fraud Prevention: To detect and prevent fraudulent transactions.
- Improving Our Services: To analyze website usage and enhance customer experience.
Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and improve our services. You can control cookie settings through your browser, but disabling them may affect functionality.
How We Share Your Information
We may share your personal information with:
- Service Providers: Payment processors, shipping companies, and IT service providers.
- Marketing & Advertising Partners: To personalize promotions and offers.
- Legal & Compliance: If required by law, for fraud prevention, or to enforce our terms.
We do not sell or share your personal information for unrelated third-party marketing purposes.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update any inaccurate or incomplete information.
- Delete Your Data: Request that we delete your personal information.
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our Site is not intended for children under 16, and we do not knowingly collect their data. If you believe a child has provided us with personal information, please contact us to remove it.
Security & Data Retention
We implement security measures to protect your personal data. However, no system is 100% secure. We retain personal information only as long as necessary for legal, operational, and business purposes.
International Transfers
If you are accessing our Site from outside the UK, your information may be transferred and processed in other countries with different data protection laws.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📍 Address: 126 Station Road Yate Bristol
📧 Email: info.vicrodivinestore@gmail.com
📞 Phone: 07440083511