At Vicrodivine, we strive to ensure that your orders are delivered to you promptly and in excellent condition. Please review our delivery policy below for important details regarding shipping and delivery timelines.

Delivery Timeframe

• We do home delivery every Thursday. In case you want an urgent delivery, kindly call us to make the necessary arrangements. 
• Orders placed after 10 AM on Wednesday will be dispatched the following week on Thursday.
• Once your order has been dispatched, amendments or cancellations may no longer be possible.

Missed or Refused Deliveries

• If you rearrange, redirect, cancel, reject, or refuse delivery without prior notice, Vicrodivine will not be liable for any delays or spoilage of perishable items (fresh/frozen products) caused by the extended delivery period.
• If no one is available at the time of delivery, the driver will leave your parcel in a safe place within your compound.

Expedited Delivery

• Standard delivery happens every Thursday of the week.
• If you require faster delivery, please contact our office to arrange an expedited service. Additional delivery charges may apply, and a team member will contact you to discuss the details.
• Local delivery within Yate is available for a £3.99 charge and £7.99 within Bristol (terms and conditions apply)

For any delivery-related inquiries, please contact us at info.vicrodivinestore@gmail.com.

Thank you for choosing Vicrodivine!